Returns & Exchanges

We want you and your child to love your new furniture; if you are not completely satisfied, you can return your LIFETIME Kidsrooms products within 30 days of delivery. Please ensure items are unassembled and in their original packaging to qualify for a full refund.

1

Initiate Your Return

Contact our customer service team via email with your order number and reason for return to receive a Return Authorization.

2

Pack with Care

Disassemble the furniture if necessary and place all components, hardware, and instructions back into the original shipping boxes.

3

Schedule a Pickup

For large furniture items, we will help you coordinate a specialized freight pickup; for smaller accessories, a prepaid shipping label will be provided.

4

Receive Your Refund

Once our warehouse inspects the returned items for quality assurance, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing